Marketplace Fee & Commission Audit Guide
A marketplace fee and commission audit is the systematic verification of every charge on your seller settlement statement against the platform's official published fee schedule. Marketplaces update category rate cards periodically, and fee discrepancies typically occur when product listings are mapped to incorrect categories, assigned higher weight slabs, or billed outdated closing fees.
How to Audit Your Marketplace Commissions in 4 Steps
A repeatable auditing framework helps identify systemic overcharges before they compound across monthly cycles.
Map SKUs to Published Category Rate Cards
Obtain the latest official fee schedule from your marketplace portal. Confirm the exact sub-category percentage and price slab assigned to each SKU.
Extract Itemized Transaction Reports
Download settlement files containing the referral fee, fixed closing fee, and shipping deduction billed on each individual Order ID.
Calculate Expected vs. Billed Deductions
Compute the expected fee formula per order. Compare the resulting amount against the billed deduction on the settlement statement.
Compile Dispute Tickets with Evidence
Group discrepancies by root cause (e.g. wrong category or weight slab error) and submit claim sheets to seller support for reimbursement.
Common Commission and Fee Errors
Automated fee audits routinely uncover four major categories of deduction leakages.
Category Miscategorization
Automated catalog reorganizations can shift a listing into a higher-commission category (e.g., from Home Decor 9% to Luxury Furnishings 15%), adding unintended fee overhead on every sale.
Weight Slab Creep
Courier partners measure volumetric weight in automated sorting centers. If a package is mismeasured by 1 cm, it can jump to the next 500g shipping slab, inflating freight deductions.
Outdated Fixed Fee Slabs
When marketplaces revise price tier brackets for closing fees, old rate logic can linger in billing engines, resulting in higher flat charges per item.
Double-Charged Return Logistics
In multi-item shipments, reverse shipping charges are occasionally applied per item instead of per package, causing duplicate logistics debits on returns.
Explore platform-specific settlement guides:
How Profimode Audits Your Marketplace Fees
Profimode cross-checks every order line item against official rate cards across Amazon, Flipkart, Meesho, Myntra, Snapdeal, and Shopify. The platform automatically highlights commission overcharges, weight discrepancies, and uncredited dispute claims, generating actionable reimbursement sheets.
Frequently Asked Questions
Common questions about auditing marketplace commissions, fees, and dispute claims.
Catch Overcharged Commissions on Every Order
Audit your marketplace settlements automatically with Profimode.
